Our Commitment To Flood Safety & Repairs

If 2020 was the year of the Pandemic, 2021 has proven to be the year of Hell and High Water here in BC.

2021 brought the ‘heat dome’. We’ve stood in shock, watching and witnessing homes, farms and small towns disappear from behind a wall of fire.

And recently in the Fraser Valley the “atmospheric river” has decimated many local farms, homes and businesses. Given the erratic weather patterns, we can all anticipate that this winter will also present challenges with which we will deal the best we can.

Please know, if you are one of our customers who has suffered damage over this last period of flooding, our hearts are with you. 

Our customer service team has been busy with requests to service and/or replace recently damaged heating equipment. We are working around the clock to attend as many calls as possible. 

Our priority is your safety.

Gandy Installations have received many inquiries recently regarding flood damaged furnaces and air conditioning units. We would like to suggest the following:

  • Any unit that has been partially or completely submerged should be serviced before it is turned on. Failure to do so can cause further property damage and/or personal injury.
  • The extent of the damage will depend on the depth of the flood water and the length of time that the unit was submerged.

Gandy Installations has qualified, licensed, insured and, most importantly, caring service technicians, installers, electricians, and plumbers to help you to return ‘your space to a safe place’.

For over 60 years, we at Gandy have been honoured to be trusted by you and your family for your everyday and ‘out of the ordinary’ needs.

Raise Your IAQ And Breath Easier

We’re finally beginning to see spring show up in Vancouver. The trees are just starting to bud, flowers are popping up everywhere, and the days are warmer most of the time. It’s exciting, but what spring brings with it is problematic for our indoor air quality (IAQ).

One of the most prevalent spring air pollutants is pollen. It’s allergy season, and as the flowers shed their irritating spores, many of them get into your home, causing stuffy noses, red, puffy eyes, and other reactions.

However, indoor air pollution examples go beyond that. In warm weather, humidity inside the home rises a well. Higher humidity leads to more airborne contaminants, not just pollen but dust, mold and mildew, and even bacteria. These contaminants thrive in moist environments, lowering indoor air quality and making our allergies and asthma worse.

Spring also leads to increased evidence of volatile organic compounds (VOC’s). If you’re doing spring cleaning, many of your supplies — oven cleaners, floor polish to paints and solvents — all containing harmful chemicals. The fumes they emit can remain in your air for a long time, making it difficult to breathe for many people.

There’s a few things you can do to make things better. Make sure you change your furnace air filter regularly, so it can continue removing the and other contaminants. If you are doing major renovations or cleanup, it might be smart to change the filter after you are finished, as it’s likely your filter has been working harder than usual. 

Set your thermostat to “cool” or “auto” under the system function. Setting it lower will not make it cool down faster.  

Clean, fresh air is important year round, of course, but we’ve all recognized its importance particularly in 2020-21, as we’ve all been at home a lot more. Seasonal allergies and dust can affect us while we’re indoors! When it comes to Indoor Air Quality, Gandy Installation has a host of solutions for you — from humidifiers, HEPA filters, UV lights, and the PureAir Filtration system (with a MERV 16 filter, UV light and catalyst)  These range of filters remove from 85 to 95% of fine particles. As the “Gold Standard” in Air Quality products, the PureAir system removes 90% of bioaerosols (MERSA, cold, and flu) down to 0.01 microns. A conversation with their professionals can help you build a clean air solution for your home that suits your budget, your lifestyle and health concerns.

It’s also a great idea to have Gandy Installations perform a tuneup on your system. Whether it’s a furnace, air conditioner, boiler, heat pump or even pool heaters, fireplaces, tankless water heaters or air exchangers, getting your system ready for spring and summer gives you confidence that your indoor air quality is the best it can be. Breathe easier!

What is included in a furnace tune-up?


  • Heat exchanger inspection
  • Check venting condition
  • Test operation of safeties
  • Test home for carbon monoxide
  • Test mechanical room for gas leaks
  • Check and adjust water temperature

Cleaning & Operation:

  • Clean thermostat and check operation and adjust schedule to fit customer’s needs
  • Observe furnace for proper operation
  • Change/Clean filter
  • Clean fan blades
  • Clean and oil fan motor
  • Adjust belts (if applicable)
  • Clean all furnace parts and cabinets
  • Clean and adjust air shutters
  • Clean burners and pilot assembly
  • Tidy electrical wiring and tighten any loose connections
  • Measure amperage draw from several components
  • Check temperature rise
  • Observe for proper clearances of venting and combustion air
  • Observe condition and alignment of burners
  • Clean hot water tank and observe for gas/water leaks
  • Check and adjust gas pressure

What is included in an air conditioner/heat pump tune-up?

  • Clean thermostat and check operation and adjust schedule to fit customer’s needs
  • Observe unit for proper operation
  • Change/Clean filter
  • Clean all unit parts and cabinets
  • Tidy electrical wiring and tighten any loose connections
  • Measure amperage draw from several components
  • Check temperature rise/drop
  • Ensure indoor fan is operating on high speed
  • Check refrigerant levels
  • Test operating pressures
  • Clean outdoor condensing unit
  • Balance air flow
  • Check and clean condensate line
  • Observe indoor coil
  • Inspect compressor

Langley Advance Times Features Gandy Installations

A recent article in the Langley Advance Times featured Gandy as one of the most trusted companies in the industry.

As quoted from the article:

“Customers keep coming in because we are the go-to company in the area. Most people have a friend, neighbour, or family member who has done business with us, and is happy to recommend us! Once a customer tries us out, they usually stay with us. There are currently utility rebates that can be taken advantage of for upgrading furnaces, water heaters, boilers, and heat pump”

Is Your Indoor Air Quality Making You Sick?

Indoor Air Quality is more important than ever.

Winter is quickly approaching, and we’ve retreated into our indoor air spaces. Many of us are continuing to work from home due to keeping our circles small and our families safe. Even others have opted to home-school and keep the family all in one place.

Did you know that the Government of Canada estimates that 14,600 premature deaths per year in Canada can be linked to air pollution from fine particulate matter, nitrogen dioxide and ozone, as outlined in the technical report Health Impacts of Air Pollution in Canada – Estimates of Morbidity Outcomes and Premature Mortalities – 2019 Report.

We should take our indoor air quality seriously. Several problems can occur in an indoor living space. Studies have indicated that indoor air pollutants may be two to five times, and occasionally more than 100 times – higher than outdoor levels. (US Environmental Protection Agency (EPA).

The living space is very vulnerable to high humidity levels, mold, gas emissions, insufficient ventilation, and build-up of gases. An overlooked indoor environment can initiate mold and cause serious health issues.

Children, seniors, and people with medical conditions (like asthma, severe allergies, and COPD) are more vulnerable to mold, formaldehyde, and VOCs (Volatile Organic Compounds)

Fortunately, Gandy Installations, located in Langley, B.C., but serving the entire Lower Mainland and Greater Vancouver area, have solutions for you and your family.

Products such as high-efficiency filtration systems, UV air purification systems, air conditioners, and humidifiers can all make a massive difference in the air quality in your home.

Ask one of Gandy’s HVAC specialists about the following:

  • Merv-16 Filters
  • HEPA Filters
  • UV Lights

We carry some of the best air quality products on the market, and our team can assist you in selecting the right product for your situation and installing it correctly.

Lennox’s PureAir air purification system is the gold standard when it comes to purifying the air in your home and improving indoor air quality. It delivers energy-smart air filtration for your entire family, without generating ozone. Plus, it’s compatible with all HVAC systems.

PureAir offers a whole-home system for purer air in every room and every breath.

One of the most powerful air purification systems is a UV air purification system. It’s designed to destroy biological and chemical contaminants. Gandy Appliances offers a leader in the air purification world — Sanuvox. 

Keeping your home healthier and your air cleaner has never been easier. Phone Gandy today at 855-815-8194 for more information, or contact them at gandyinstallations.net. They have an online service where you can contact them during regular business hours as well.

Save Up To $3,650 With Double Rebates!

It may not be pretty, like a new granite countertop, or a comfortable sofa, or even a big screen tv, but when the cool weather hits soon, you’re going to be either happy you’ve replaced your furnace, or a little worried — thinking it might be a good idea to replace it before you are literally left in the cold. The average lifespan of most furnaces made today are between 12-18 years old.

Not to mention the money that’s leaving your wallet because older furnaces simply are not as energy efficient as newer ones. That means you’re paying a lot more on your utility bills the longer you own that old furnace. A new furnace can pay off significantly when it come to energy savings time.

Even if your furnace is a year or two away from that mark, it’s a good time to consider replacement now, because FortisBC has never made it more affordable.

As part of the Home Renovation Rebate program, FortisBC has doubled the rebates on select upgrades to make it more affordable to purchase high-efficiency space heating equipment and products.

Here’s what you need to know:

  • You need to register online for a unique promo code between October 1 and December 31, 2020.
  • You must have their eligible upgrades installed and invoiced between October 1, 2020 and March 31, 2021.
  • You will need to submit their rebate applications online within six months of their invoice date.

And here are just a few examples of the double rebates FortisBC is offering:

  • High Efficiency Natural gas furnace (? 97% AFUE): was $1,000, now $2,000
  • Natural gas furnace (95% to 96.9% AFUE): was $800, now $1,600
  • Furnace manufacturer connected thermostat: was $150, now $300
  • Natural gas boiler (94% AFUE and higher): was $1,000, now $2,000
  • Combination system: was $1,200, now $2,400 (plus a $300 two-upgrade bonus)

Register for for your rebate at fortisbc.com/doublerebate.  

*For full program terms and conditions and a complete list of eligible appliances, visit fortisbc.com/doublerebate.

Gandy Installations can help you make a decision that will keep your family warm and comfortable for years to come. As one of the most trusted companies in the industry, with over 60 years of heating, ventilation and air conditioning (HVAC) experience, Gandy Installations offers a broad range of services including HVAC installations (residential, commercial and industrial), maintenance, service and repair of heating and cooling equipment, as well as duct cleaning and plumbing and electrical services. Our service area extends from Hope to Horseshoe Bay, almost anywhere in the Lower Mainland and Fraser Valley.

There’s never been a better time to phone Gandy Installations —for your family’s comfort and pocketbook.

Gandy Heating Technician working on Lennox boiler

COVID-19 update from Taylor Gandy, General Manager

To Our Customers:

Our thoughts are with those who have been affected by COVID-19. As our own community, and those around the world, are struggling with Coronavirus (COVID-19), we are closely monitoring updates and recommendations from the CDC and PHA and our local health officials. We know you rely on us when emergencies happen and as always, we want to be here for you. While the risk is presently low for most people, we have taken increased steps to ensure we can continue to serve you while protecting your health and the health of our technicians.

Enhanced Technician Protocol and Safety Measures
• Gandy Installations technicians use one-time-use, disposable shoe covers and gloves, and are taking precautions to clean tools and equipment.
• Technicians, as well as our office staff, have been briefed on safety practices within our customers’ homes and on CDC’s recommendations for how we interact with one another.
• Our employees are closely monitoring their own health. To date, there have been no reported cases of an employee exhibiting symptoms related to COVID-19. In the event there is any individual who is presenting symptoms or fear they may have been exposed, they will be self-quarantined, along with any employees they’ve been in contact with.
• If we don’t shake your hand, we mean no offense. We just want to minimize the spread of germs to keep everyone healthy.

Your Home Hygiene
Home hygiene is always a top priority and especially when germs are likely to spread. It’s important to follow advice from the local health authorities and maintain good airflow in your home. You can practice good home hygiene by:
• Disinfecting and cleaning surfaces frequently.
• Ensuring your home’s vents and filters are clean — central heating and cooling systems ventilate the air in our homes to protect our health.
• Improving indoor air quality with products that can filter very small particles, kill germs, and control humidity. This includes products such as high-efficiency filter systems, air purification systems, and humidifiers.

As always, we encourage our customers to explore air quality products that can help keep their home healthier — we are currently providing $100 off the installation of these items.

Our top priority is your health and safety and we will continue to be here to assist you. We also ask that if you have been exhibiting any symptoms related to COVID-19, and you have recently had service, to please call us so that we can help ensure the health and safety of our team members and other customers.


The Gandy Installations Team

It’s time to go tankless!

There are quite a few benefits to giving Gandy a call for installation of a Rheem or Navien tankless water heater.

Taylor Gandy, General Manager at Gandy Installations shared some valuable info about tank system technology. 

“The benefits of an on demand heater are – unlimited hot water– once the hot water starts, it never runs out. You can have a 15 hour shower if you wish, and this unit will continue to supply hot water until you turn off that tap! High efficiency– although the savings are not incredible, the tankless units operate at up to 98% efficiency, which is much greater than a standard tank which would generally come in under 60%. They last longer– conventional water heaters generally last a maximum of 10 years, but often only 6-8 years. Most tankless systems come with a 15 year heat exchanger warranty – so they could last up to 15 years. We are also helping to save the environment by reducing the amount of emissions we are putting out. People with large soaker tubs really love the tankless units, as they often cannot fill the tub with a regular water heater.”

Tankless systems operate at up to 98% percent efficiency, whereas a conventional hot water tank performs at closer to an efficiency of only 50 percent. They have a much smaller footprint than a large hot water tank, as they can be mounted up onto walls, freeing up floor space.

This fabulous, relatively new technology provides hot water for its users whether they are doing the laundry, having a shower, or washing dishes. There is no “tank” to empty and refill, however, contrary to popular opinion, It’s definitely not “instantly” hot. There are solutions though — for an additional cost, a recirculation line will drastically improve wait time.. 

Tankless water systems are an excellent solution for a home with lots of people using hot water (such as a multi-family residence). 

A call to the folks at Gandy is a great way to start. In a larger home, you may have to consider more than one unit, (which makes sense, because in those large (often multi-family) homes, they often have more than one hot water tank). In any case, you will begin to enjoy those greatly reduced “wait times” in your home — waiting for recovery time on your tanks.

On the plus side — Fortis is offering some attractive rebates on many models. If you live in the Lower Mainland, Fraser Valley and Metro Vancouver, this is probably a great time to go “tankless” and begin enjoying the difference that tankless makes.

Although you may spend more money initially on your water heater purchase and installation, you could save thousands of dollars of the course of the heater’s life – which can last up to three times longer as a traditional tank system.

Call Gandy Installations today to book an appointment to have your current hot water system serviced or get a free quote on a new tankless water heater from one of our friendly and knowledgeable home comfort advisors. Give them a call at 604-534-5555.

Efficiency ratings on Furnaces and Air Conditioners

What do the numbers mean?

It’s time to buy a new furnace, or you’re tired of hot sticky nights and are looking to purchase an air conditioner. But how do you make a decision? What do all of those energy efficiency ratings tell you?

With natural gas prices more than tripling in the past ten years, it’s an important consideration to look at the numbers. Efficiency ratings of new furnaces have been increasing as well, however. Fifteen years ago, most heating systems installed at the time were only 60-80% efficient and very old units less than 50%. New furnaces are 90-98% efficient and can reduce your heating costs by up to 40%.

The Annual Fuel Utilization Efficiency (AFUE) is the percentage you see on the specs for a furnace. AFUE measures a gas furnace’s efficiency in converting fuel to energy. The higher the rating means the more significant the energy efficiency or heating performance.

Keep in mind that AFUE is only the efficiency of that furnace to convert fuel into heat. The higher the number, the better it is at that conversion. So, yes, that will save in energy costs. But the higher-efficiency furnaces also cost more than their lower-efficiency models. That’s something to consider when new-furnace shopping. You need to weigh these factors against one another, as well as the cost of your type of furnace fuel when looking to make that decision.

When it comes to furnaces, FortisBC currently has great rebates that can help, and the rebate is more for a higher efficiency furnace — another factor to build into your decision-making process.

As well, if you have some long term goals for living in your home, a higher AFUE will be the way to go. It will cost less in the long run (particularly with continually rising energy costs) and could be a decisive factor when you do decide to sell in the future. Many savvy home buyers will consider that.
There’s a whole different set of numbers when it comes to air conditioning. An air conditioner’s efficiency is measured by its SEER (Seasonal Energy Efficiency Ratio) rating.

Many people suggest that you consider a SEER rating is being like the miles-to-the-gallon ratio that cars have, except in this case, it’s the amount of cool//warm air to unit of energy that is used. The higher the SEER rating is, the more efficient the heating or cooling unit is.

To ensure you’re purchasing an HVAC unit with a high SEER rating, look at units that are approved by Energy Star, as those units must have a SEER rating of at least 14.5 to meet the standards. Gandy Installations can offer up to 26 SEER units!

The higher the SEER rating, the more money you will save over the long term, but there’s more than just numbers here. A higher SEER usually has two-stage technology that means your air conditioner doesn’t have to run at 100% in every circumstance but can adjust to load requirements. A low-stage demand from the thermostat can result in up to 35% speed reductions at both the compressor and indoor unit circulating fan. Two-stage cooling generally occurs in extended operation at a low speed, providing improved indoor comfort, and using less electricity than single-stage systems and less wear and tear on the unit. And when you look at it, improved indoor comfort is why you’re considering an air conditioner in the first place. There are also fully modulating furnaces and air conditioners that adjust their input in 1% increments allowing for 65 stages of heating/cooling when paired with the appropriate thermostat.

Numbers are important in making your final decision, but there are additional factors that can influence cooling and heating and home comfort.
The friendly folks at Gandy can help. They can educate you on all the different types of systems and help you choose the one that is best for you and your budget, and will then provide you with upfront pricing so that you know the exact cost of the work before they begin.

Beat The Heat

Our first home in Surrey had a great big picture window facing south. In the winter it was great, because if it was a little sunny outside, and you opened the draperies, the room would heat up naturally. The passive solar heating that ensued was welcomed, and even saved us some money on our energy costs.

It was a different story in the summer. The heat that would build up in the house due to the large south facing windows made a house that was hot enough to melt candles — literally! We went camping over the weekend and all the plants were dried up and the candles were all melted!

These days, even spring days can bring weeks of heatwave. This year is already proving to be a blistering spring and summer season.  We do have our rainy days, but those blistering summer months can make it hard to sleep at night and relax during the day. What can we do to reduce that blistering stale heat that comes in summer? Try these tips.

Open Up In The Morning

The outside temperature is probably best in the early morning (the earlier the better). Open all your windows and doors for some cross-ventilation and letting in that cooler air. As long as you can do this, bringing the temperature down, the better the results.  

Close Up In The Sun

When the temperature outside starts to rise a bit though, close all the windows, and close all the south-facing draperies and windows. It’s a good idea to have heavier draperies or thicker blinds on the south-facing windows, which will repel the heat better. A lighter-colored drape will also repel the heat better than darker-draperies.

Open The Hatch

Here’s a simple tip that can lower the temperature in your house quickly and dramatically. Heat rises and pools in ceilings, eventually filling your living space with unlivable heat. 

Meanwhile, in your basement, a cooler environment exists. If you open your attic hatch, it provides an exit for the heat to continue to rise and then exit through attic vents and soffits. As nature abhors a vacuum, the cooler basement air moves upward to take that space. Voila, a cooler space.

I also am a “fan” of the rooftop ventilation. A whirlybird can be effective when used correctly and properly installed. It removes the excess heat from the attic space, which will allow the living space air to move up into the attic, which allows the basement cooler space to move up, etc. etc. Hence a well ventilated and cooler space.

Don’t Make Heat!

Appliances and lighting generate heat when in use. To keep your home cooler, turn off any unnecessary lighting, and swap out heat-producing incandescent light bulbs for cooler compact fluorescent light bulbs. Try to use appliances during the coolest part of the day. Instead of using the stove or oven for food preparation, enjoy a salad or a sandwich, and use the outside grill or barbecue.

Fan It!

Make good use of all types of fans: ceiling fans, box fans, and attic fans, but understand, that portable fans don’t make a room any cooler . Unless the temperature outside is cooler than the temperature inside, they merely make you ‘feel’ cooler. So if you’re not in the room, you’re just wasting energy by leaving the fan on. However, there’s one exception to this rule: if the air temperature outside the house is cooler than the air inside, then placing a fan near a window can help draw cool air into the home or create a cross current to exhaust some of the hot air trapped inside. Try also reversing the direction of the fan so that it is pulling warm air out of the room. If you do this, also open a window on the cooler side of the house to introduce the cooler air into the room. With portable fans and indoor air ventilation, it is sometimes a matter of trial and error  and experimentation to get the effect you want.

Attic fans can also pull in cooler air from outside.

Ceiling fans are the must-have home appliance for summer, but did you know that ceiling fans are also handy in the fall and winter? Changing the direction of your ceiling fan in the summer and winter not only makes you feel comfy, but it also allows you to adjust the thermostat and give your AC or heating unit a much needed break. In the summer, ceiling fans should rotate counterclockwise to push cool air down to the floor. The cool air evaporates perspiration and creates a ‘wind chill’ effect, which makes you feel cooler without affecting the room temperature.

The Summer Fan

Most furnaces have multi speed fans. Keeping those fans running are not a big expense, (especially if your furnace is equipped with a variable speed fan motor!), but they can keep healthy circulationthroughout the home, (unlike portable fans) gathering the air in the cooler basement or lower floor and spreading the coolness throughout the home. Having good ventilation is one of the best ways to have a comfortable home, creating an environment that is unfriendly to mold and mildew and a fresher smelling home as well.

Guaranteed Cool

Of course the best solution for a guaranteed good sleep and comfortable living space is choosing a new air conditioning system for your home, which unlike fans, do lower the temperature in your home! With all the different types of air conditioners on the market, the possibilities may seem overwhelming, but they don’t have to be.
The friendly folks at Gandy can help. They can educate you on all the different types of systems and help you choose the one that is best for you and your budget, and will then provide you with upfront pricing so that you know the exact cost of the work before theybegin.

Fraser Focus Profiles Gandy

We recently had the chance to talk with Dean Atwal and the crew of Fraser Focus on Joy TV to talk about HVAC, the work we love and our history in the community.