Heating and Cooling Specialists You Can Trust

Gandy Installations is one of the most trusted companies in the industry, with over 60 years of heating, ventilation and air conditioning (HVAC) experience. We offer a broad range of services including HVAC installations (residential, commercial and industrial), maintenance, service and repair of heating and cooling equipment, as well as duct cleaning and plumbing and electrical services. Our service area extends from Hope to Horseshoe Bay, almost anywhere in the Lower Mainland and Fraser Valley.
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At Gandy, we are proud of who we are, how far we’ve come and in the quality of work we do and support!

  • 60 years and still going strong!

  • 24/7 with 45 trucks ready to go!

  • A 4.8/5 Google rating to be proud of.

  • We’re BC’s Largest Lennox Dealer.

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The Comfort Club.

A worry free, reliable maintenance program
from as low as $14.95/month.
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Heating and Cooling Products

We carry a comprehensive selection of residential heating and cooling equipment, including: furnaces, boilers, heat pumps, air conditioners, humidifiers, air handlers, hot water tanks, tankless water heaters, unit heaters, garage heaters and air purification systems. We offer our customers a wide variety of HVAC equipment options so you are free to choose the make, model and design that best meets your needs, budget, and lifestyle.
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News & events

Read all about Gandy Installations
Leon
Leon
21:23 16 Feb 18
Had our furnace and hot water tank installed back in October. What a difference it has made to our home as it is always warm compared to before and the bill is also slightly cheaper! Rob D was the sales person that came to our home to do the estimation and explained all the information what needed to be done etc... No Rush or up sell feelings from him. Shane J and Mikey were the ones that came and installed the furnace and Hot water tank. They were knowledgeable and knew what they were doing. Everything was cleaned and no mess was left once it was finished. Would use Gandy again for their service in the future.
Trish Schulz
Trish Schulz
21:14 11 Jan 18
We just had Gandy install a new furnace in our home 3 days ago and we are EXTREMELY impressed with this company! Rob D was prompt, knowledgeable and professional in coming to assess our needs and gave us recommendations that ended up far exceeding our expectations! Our installers Cory D and Mike P were extremely professional, friendly, courteous, and respectful of our home. It was a big, full day job and they worked hard in tight quarters.. dancing around the chaos of our 3 little ones! This is our third time using Gandy and will use them again for our next job! We highly recommend Gandy!
Tim Wiebe
Tim Wiebe
03:04 21 Mar 18
Gandy has always done a wonderful job, whether it is a maintenance visit or the time or two I had a problem. They are always professional and friendly, no matter what technician they send. I would not hesitate to recommend them to anyone.
Kevin Fleetham
Kevin Fleetham
00:16 05 Dec 17
The service has been both remarkable and professional. Rob led us through the entire process for the install, and really designed the install to anticipate ease-of-use for servicing in the future, to which his technicians (sorry I forgot everyone's names) followed up with and went over thoroughly; they did really clean work, respected our home, and were good-natured guys. They even completed warranty and rebate information for us, and all submitted by the time the install was completed! We are so happy with our installation and can't say enough. I will gladly recommend Gandy to friends and family in the future. Kudos to Gandy, your staff reflect a noticeable sense of investment and pride in their work.
Rolf Schwuchow
Rolf Schwuchow
16:59 17 Feb 18
Professional, courteous and consultative are just some words to describe the incredible team at Gandy Installations. The generosity and caring support we have received from Gandy has simply been overwhelming. The entire crew has been a part of our home makeover project since day one and have provided us with great service and attention to detail. For all your HVAC, HRV, Gas Fitting and Electrical needs, I highly recommend Gandy Installations!!
Word
Word
23:46 06 May 18
We tried 2 other highly rated companies as they say “were the best” and their install was sub par and the other company talks like their the king but they don’t do what they say they will do. Now comes Gandy Installations, what a refreshing company to deal with. They do exactly what they say their kind very respectful and very clean work. Taylor did such an excellent job he will be the only one we call in the future and the only company we trust. Well done!
Briar Blues
Briar Blues
15:43 15 May 18
Gandy was recommended to me by their competition, when my furnace quit. Called the 24 hour help line, and rather than come out, charge me, and not be able to correct the issue, they talked me through the problem. Found the issue. Their service man arrived first thing Monday am, and fixed all. Cost? Same as a regular furnace service!!! So good I had Gandy come and do some plumbing work. Also top shelf service! Gandy are my GO TO PEOPLE!!!!!
Doug
Doug
21:35 11 Apr 18
I had duct work reconfigured and repaired in my crawl space prior to a major renovation last fall. I then had my on-demand water heater, furnace and air conditioning units serviced as well as all ducting cleaned after the renovation which I have just completed. All people involved were top notch. Care was given to protect all interior surfaces when they needed access indoors to set up any equipment. Any questions I had were answered immediately. I received email confirmations of appointments as well as updates the day of appointments advising when the technician would be at my house. I also had equipment test results emailed to me before the technician left my driveway. Can't say enough good things about this company. I would definitely recommend them.
Cory Novak
Cory Novak
18:34 18 May 18
The team at Gandy Langley are great, highly recommended. Even when things outside their control go wrong, they work diligently to make it right. Having dealt with multiple other companies, I can recommend Gandy wholeheartedly. Both office and field staff are fantastic.
Nancy Clark
Nancy Clark
17:54 08 Jun 18
Technician was Taylor Martin who provided excellent service. He arrived promptly both days, worked efficiently and neatly, and was most courteous.He even provided information for my curious neighbours asking many questions.I would happily recommend Taylor to friends and neighbours.
Sharon Hicks
Sharon Hicks
01:34 20 Jun 18
We have had nothing but top-notch service from Gandy. We have used Gandy to repair a heat pump purchased from another company years ago at Costco. Gandy honoured the original warranty which was very impressive. Recently we had Gandy install a high efficiency furnace, air conditioner and hot water tank - all installed in a day!! Our installer, Brian, and the Gandy team were professional, knowledgable, friendly and very efficient. I would highly recommend Brian for any Gandy job. He is hard working, and very thorough. Many thanks to Brian, Mike, and the other Gandy team members who made this big install so easy.Sincerely,Sharon Hicks
Jack Seto
Jack Seto
20:09 29 Jun 18
Very professional, prompt and courteous service. The technician (Lauren) was very professional, knowledgeable and meticulous. She performed several maintenance procedures that I have not seen before and she explained the reasons behind them very clearly and patiently. Excellent work ethic. She is a credit to the company and the trade! Well Done! I very highly recommend this company.
Robert Riches
Robert Riches
23:44 04 Jul 18
Installed today so reviewing the crew not the equipment. All three gentleman, Shane, Drew, and Brian, were great. Polite, courteous, efficient, and clean. No mess left behind, forthcoming and available for any questions. Would highly recommend their services to anyone looking to have an ac and or furnace installed. Very pleasant people who clearly take pride in their work.
Sam Lee
Sam Lee
04:57 06 Jul 18
Our AC didn't work in the middle of the night, phoned for service at 8:45am in the morning, Paul the technician showed up at 9:30am sharp as scheduled. Wasted no time, went straight to work on the AC system/fan situated outside the house. Found the problem, patiently and politely explained to my wife then fixed the problem. No part was required, it was just the system getting overheated and seized. He reset the system, cleaned up the dirt in the external compartment, and the AC worked beautifully again. Showed my wife how to save energy cost in scheduling the system. Advised that the unit was 12 years old, should plan for replacement if the repair cost started to go up significantly. All in all, he was a friendly, capable and no nonsense technician.
Tim Leduc
Tim Leduc
19:19 10 Jul 18
I had a furnace,AC and hot water replaced all in 1 day ! They did a great job and had proper trades people do the installation. Yes they were a little more then the other quotes i got but all and all well worth the extra cost... Thanks Gandy Team !
Christopher Kilpatrick
Christopher Kilpatrick
18:22 15 Jul 18
Efficient installation. excellent communication from the technicians and a great explanation if how the system and controls work. Further great time and patience for my 5 year old. Both techs went above and beyond service expectations. Would thoroughly recommend them and the company
George Burden
George Burden
22:32 20 Jul 18
Called in the morning and they had a tech at the door by 2 pm the same afternoon. Brhoderic was very pleasant , efficient and highly skilled and professional. He had our 11 year old heat pump up and running like new in short order. Thank you very much for the excellent service and technician.
Dan Kehler
Dan Kehler
19:49 12 Jul 18
Gandy came highly recommended. In fact, a competitor who originally installed our AC who was too busy to come out said that Gandy would be his first choice as a company to contact next. Ben was excellent - detailed, respectful, very willing to explain everything to me. Top shelf. At no point did I feel like I was going to be overserviced and overcharged. I will gladly recommend Gandy in the future.
monty00701
monty00701
21:48 31 Jul 18
Ben was amazing!! He told me all the checks he was doing on my system and showed me the parts that needed to be replaced. He was able to diagnose the problem within 5 mins. He was also very through and checked my furnace for any potential problems. After he was done he gave me the recommendations on maintaining my equipment. Thanks for the great job you did Ben!!
Tim Greenway
Tim Greenway
00:37 16 Aug 18
Gandy Installations did a terrific job in replacing our hot water heater. The technician was courteous and friendly, and knew exactly what to do. He completed the job in a minimal amount of time, answered all of our questions, gave us succinct operation instructions. Thank you for a prompt and professional service!
James Ribeyre
James Ribeyre
00:50 22 Aug 18
My wife and I had Gandy to our home to do a duct cleaning. My wife said the two men that came to our home worked very hard and were easy to talk to. After they left, we noticed a significant increase in the air flow from my air conditioner/furnace. The prices were reasonable with no surprises. The two men also came out in a previous visit to fix a clogged dryer vent. We had the same great experience and we would recommend them to anyone.
Paul Reid
Paul Reid
17:02 24 Aug 18
Justin B came out to look at why our cooling coil in the furnace froze up. He was patient and spent lots of time diagnosing and explaining the issue to me in terms I could understand. He really knew his stuff, and even collaborated with another team member to see if they had any extra input to offer. I feel like this issue has been resolved, and am quite pleased.
Laurence and Joan St. Pierre
Laurence and Joan St. Pierre
02:50 31 Aug 18
Good EveningJust wanted to let you know that our new furnace and A/C installation was completed in 1 day. The 3 young men had to stay past quitting time to complete their work. They were courteous and friendly throughout the day.We were especially impressed with the cleanup after. We volunteered to do it as they were late but they insisted, saying it was company policy.Followup from the company was appreciated.We would use your company again.Thank You Joan & Laurence
Michael Blair
Michael Blair
23:13 11 Sep 18
From quote to finish, Gandy Installations was professional, courteous and responsive. Robin responded to my email request for quote the next day. He visited and answered all my concerns with a thorough presentation. He also spotted a potentially hazardous flaw in my furnace installation (not done by Gandy!)The installation was handled by Jason and the Gandy electricians. No sub-contractors - all are Gandy employees, which I believe is a big plus. Jason completed the install without a hitch, and was considerate and courteous throughout. He also fixed the furnace flaw and installed a new filter. The system works great, and I will be dealing with Gandy for any future HVAC needs. I would recommend Gandy to anyone!
Bruno Fenger
Bruno Fenger
18:42 12 Sep 18
Gandy Installations: Stars all the way.Beside being courteous and informative they are very accomodating in choosing the right date and time for the service.The technicians, for the last few years, always have been knowledgeable,courteous and very helpful in explaining and giving advice.By being a Comfort Club member I feel like I got the VIP treatment,excellent service record over the last 8 years
Guannan Song
Guannan Song
00:12 22 Sep 18
We just got our installation completed today. I am extremely happy with the service provided. Both guys are very professional, friendly and knowledgeable. This is by far the best customer service I have experienced (I have dealt with a lot of companies in trades). Taylor and his crew handled the job flawlessly and have done everything above and beyond I would ask for. Thank you guys!
Jessi. Partovi.
Jessi. Partovi.
21:32 28 Sep 18
Initial input is very positive. This is right after the job was completed in a timely professional manner. The team that came was very knowledgeable and explained the entire process prior to commencing the job. They took their time and left the place clean. Brandon (I hope I got the name right) was extremely polite, and friendly. We need more people like him you simply feel comfortable when a technician volunteers to tell you information prior to commencing a job.
Sheryl Z
Sheryl Z
14:30 03 Oct 18
Brian, the technician arrived on time. He was very friendly and knowledgeable. I felt comfortable that he would fix my furnace. He was very efficient and had the furnace back in working order in no time. He also fixed a problem I was having with my thermostat. All in all I am a very satisfied customer.
Travis Beige
Travis Beige
21:35 10 Oct 18
Michael was efficient and polite. He set to work and completed our new furnace installation in a timely matter and made sure I understood how the new system worked. The work area was left clean. It was a painless experience and the house is better heated with the new furnace then ever before.
W choy
W choy
20:58 18 Oct 18
Jason was our installer for a new furnace, very polite, could have asked him any questions, and he would answer or explain to me, did a very nice job on the installation, very nice and professionally done,very neat, cleanup was clean just like he was never there. I will definitely use Gandy installations again, imI in the market for a new hot water tank in the near future and I will definitely call Gandy installations, and I hope it's Jason that will come and do the installation, I will request for him, cause he will do another great job! And the sales representative I dealt with was great! good attitude his name was Jonathan.I will deal with him. Overall had a good experience with Gandy installations! Thanks Guys!
Sharron Gibbs
Sharron Gibbs
03:40 28 Sep 18
Our technician was thorough and took the time to do an excellent job. He was polite and explained what he had done. I'm confident we will have a problem free winter.
James Radano
James Radano
17:51 11 Oct 18
Donny has been performing our repairs and maintenance for the last 4 years. After his first visit we were so please with his professionalism and knowledge that we requested his service from then. Her is our technician and we strongly recommend him (If it is not too much work).
Scott Cooper
Scott Cooper
19:36 24 Sep 18
Glenn was great. Informative and made sure we were happy with everything that was done. Didn't leave until I assured him that we were good and let me know to reach out if I had any questions.
Craig Barnett
Craig Barnett
15:59 21 Oct 18
I signed up for the comfort plan on my furnace. It gives me peace of mind that I never have to worry about having no heat. Just had my furnace serviced. Justin was very professional, he took my furnace apart and cleaned it very good. My home is only 10 years young, had problems with my furnace when it was 8 years old. I highly recommend this comfort plan from Gandy even if your furnace is new.Thank you Gandy & JustinCraig from Mission BC
Vivienne Chin
Vivienne Chin
21:58 06 Nov 18
Gandy Installations technician Justin Bennett was extremely polite, friendly, professional, and efficient. He explained everything clearly and respectfully, and suggested ways to use our furnace more effectively. He was also very clean! I highly recommend Justin and Gandy Installations.
Nashrah
Nashrah
04:44 17 Nov 18
I have had problems with my furnace for many years and no one has been able to properly diagnose the problem - I was even told that the set up of my home is such that I will never get heat to transfer upstairs and that I will just have to contend with using space heaters in every room in my home in addition to my furnace heating!!! I have spent many winters freezing in my homeThen I came across Gandy Installations - I am so grateful that they were able to pinpoint what the problem was and fix it. For the first time in nine years I have proper heat in my home. I can't speak highly enough about this company and how truly grateful I am to finally have found a company that is professional, honest and has integrity. I highly recommend them.
Ken Gates
Ken Gates
18:42 24 Nov 18
The installation team from Gandy showed up precisely when they had indicated in a previous e-mail. They were very professional and courteous throughout the process. This installation took a little longer than normal but they finished everything in one day. The site was left vacuumed clean and left as it was when they arrived. We couldn't have been happier. We would recommend this company and Cory to anyone.
Tony Sandhu
Tony Sandhu
00:41 11 Dec 18
Michael Peter's attention to detail was simply amazing. Furthermore, the job was impeccably completed. Last but not least, everyone showed up exactly when the said they would. Definately 5 out 5!
Kevin Hansman
Kevin Hansman
20:39 21 Dec 18
Our Service Tech was Brian S, and he was amazing. He came in and immediately diagnosed the problem and fixed it. Within 4 hours of calling it in, we had heat again. Brian S. was nice to my wife and kids and knowledgeable. He is a real pro. He deserves a raise.
Patrizia Rossi
Patrizia Rossi
14:56 23 Dec 18
When Jason arrived he reviewed with me all that would be done with the installation of a new furnace in my home. He set to work right away and when the work was complete , he left me clear and detailed instructions and information regarding the furnace and it’s operation. Jason was courteous and clear in answering all my questions. I wouldn’t hesitate to recommend Jason and the team at Gandy to anyone in need of help with their furnace.
Dan
Dan
19:01 08 Jan 19
Great experience with Gandy Installations, who installed a new furnace in our house. Our installer (Corey) was very experienced, friendly and extremely helpful to getting everything completed, even with the complicated venting and Ethan was great as well. Highly recommended!
Dave Ancrum
Dave Ancrum
21:03 11 Jan 19
These guys are awesome. Super friendly, professional, courteous and most importantly that did an amazing job with the duct cleaning and furnace tuneup!! I highly recommend Gandy!!
Rick Poulson
Rick Poulson
19:12 18 Jan 19
Gandy contracted to install new electric hot water tank, Arrived early got the work done with no mess or complications, Shane polite and did a great on on the installation. Very pleased with service and install. Will have Gandy do all plumbing work from now on. Highly recommend this company for all plumbing jobs.
Lynne Ellis
Lynne Ellis
20:04 22 Jan 19
I am so relieved that I had an experienced, honest and communicative professional check my furnace. From another company last year I heard doom and gloom about the furnace...not so this year. Explained it all, and now I feel more knowledgeable about how the furnace functions.
sonja clarke
sonja clarke
03:17 23 Jan 19
Justin called before he arrived and was very polite and honest. He diagnosed the problem and went ahead and fixed it. He also told us about a fan that was put on the furnace 22 years ago when it was installed which we knew nothing about. It helps to circulate the air in the house on hot summer days and can help to cool the house down. He searched with us until we found the switch which turns the fan on. We were very happy that he told us about it. I think that his service charge was a very fair price. I would highly recommend him to my friends and have already passed the company's name on to a friend. Excellent job Justin! Thanks.
Rudi Ciccia
Rudi Ciccia
19:33 23 Jan 19
Awesome work by Mike and Shane. From the management to their professional team of technicians, Gandy Installations know how to meet and exceed their customers expectations. Highly recommend working with Gandy as they make sure the job gets done right from the start. No cutting corners over here.
Janine Bryant
Janine Bryant
04:24 04 Feb 19
Top notch service from Gandy! We had such a good first impression at the Tradex Home Show and every step of the way thereafter. Jonathan provided excellent, responsive service in determining our needs for a new furnace and hot water tank and took care of all the paperwork for various available rebates. Glen, Shane and Mike are great guys, answered all our questions, provided super service and did really nice work. They completed all the gas and plumbing work we needed and everything looks so good, very neat, tidy, straight, perfectly finished and they left no mess. We are very happy with the products but more so with the service which was just outstanding from all involved. We highly recommend this company.
Dario Kuna
Dario Kuna
15:28 12 Feb 19
This company has been first rate the couple of times we have needed their services. Our heat pump and auxiliary heat unit were not performing on one of the coldest days of the year after a snowfall. Gandy had Lorenzo out within 2 hours of my call, and he quickly and professionally assessed the situation, and made the repair. Can't recommend these guys enough. Great company!
RUSSELL TICHAUER
RUSSELL TICHAUER
14:16 15 Feb 19
We woke up on the coldest day of the year with no heat. I called Gandy and was assured a technician would make it even if it meant overtime. Lorenzo arrived at 2 pm. , diagnosed the problem, picked up the parts and had us going by 4 pm. A great thank you to Gandy & especially Lorenzo for the fast and friendly service. I would not hesitate to recommend Gandy.
Barbara Piatkowska
Barbara Piatkowska
03:04 15 Feb 19
Ben Dick from Gandy Installation is the man for the job. He was on time and always explained what his next step is. very professional and courteous. i strongly recommend Gandy Installation (it was a second time that I needed their services) and hopefully you will get Ben for your appointment.
Kim McBride
Kim McBride
01:16 02 Mar 19
Very knowledgeable tech, great to talk to. Very thorough job and he went the extra mile to find out that our furnace was still under warranty and registered it. Never tried to push anything on us we didn't need.
Nicholas Szirth
Nicholas Szirth
23:59 05 Mar 19
We had lost heating and it was 14 Celsius in the house. Paul showed up ahead of time and quickly determined the root cause of the problem. Paul was very informative and competent. He is a true professional and has a great personality
D.R. Johnston
D.R. Johnston
05:39 07 Mar 19
Paul serviced the fireplace at our condo today. He was on time, used a cloth, booties and made sure he kept everything neat and clean. He was friendly and answered all my questions professionally and in language I could understand. The fireplace works perfectly and has never been so clean. All my transactions with Gandy have been top notch and I'd be happy to see Paul show up anytime. Good work folks!
Conrad and Marylynne Wiebe
Conrad and Marylynne Wiebe
03:52 10 Mar 19
I really appreciated the care and thoroughness with which the Gandy technician fulfilled the furnace maintenance requirements at our home. He interacted respectfully and knowledgeably with me, answering any questions I had about the maintenance process as well as moving forward from here. This is our second time using Gandy, and I will no doubt both recommend this company as well as continue using it for our furnace calls.
Annette Matthews
Annette Matthews
21:54 21 Mar 19
Justin from Gandy Installations came today and repaired and serviced my furnace/heat pump. He was on time, polite, interesting, skillful and thorough. I feel much better knowing everything has been checked and rechecked, and is in good working order. He even was able to foresee a problem and fix it before it happened, saving me another service call. I have always had good service from Gandy Installations, I feel confident in the service personnel they send to my home, and I highly recommend this company to others.
Christian Venhuizen
Christian Venhuizen
19:00 29 Mar 19
Good service during mandated warranty yearly service check-up. Was told tech would call prior to visit, but that didn't happen. Also, the phone rep didn't pass on the message that we didn't need filters (buy your own online to save money). Cam was polite and thorough. Even with a spring discount, the price for the 20 minute service was $150.
Paul S Kahalma
Paul S Kahalma
20:45 29 Mar 19
The installation of our new Air Conditioning Unit was excellent. Gandy Employees (from the Sales to the Installation crew) were Courteous and Efficient for the entire process (from the initial quote to the install). They answered all questions without hesitation. Shout out to all of them, especially Mike the main installer. Everyone one them are the best in their trades and jobs.
Glen Hilder
Glen Hilder
17:34 06 Apr 19
I chose Gandy after receiving two other estimates. Great company to work with. The salesman explained everything in detail. The installers showed up at the time they said they would. They worked very efficiently and in my opinion did an outstanding job. I have already recommended them to my neighbour.
Gail Lee
Gail Lee
00:27 10 Apr 19
Gandy Installations has consistently provided excellent service over the years. The technicians we have had have been dependable and efficient. Donny serviced our furnace and heat pump, & advised us parts to consider as our warranty was due to expire, and completed the job quickly and efficiently. Thank you for great work Donny!
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Gandy Installations has consistently provided excellent service over the years. The technicians we have had have been dependable and efficient. Donny serviced our furnace and heat pump, & advised us parts to consider as our warranty was due to expire, and completed the job quickly and efficiently. Thank you for great work Donny!read more
Gail Lee
Gail Lee
00:27 10 Apr 19
I chose Gandy after receiving two other estimates. Great company to work with. The salesman explained everything in detail. The installers showed up at the time they said they would. They worked very efficiently and in my opinion did an outstanding job. I have already recommended them to my neighbour.read more
Glen Hilder
Glen Hilder
17:34 06 Apr 19
The installation of our new Air Conditioning Unit was excellent. Gandy Employees (from the Sales to the Installation crew) were Courteous and Efficient for the entire process (from the initial quote to the install). They answered all questions without hesitation. Shout out to all of them, especially Mike the main installer. Everyone one them are the best in their trades and jobs.read more
Paul S Kahalma
Paul S Kahalma
20:45 29 Mar 19
Good service during mandated warranty yearly service check-up. Was told tech would call prior to visit, but that didn't happen. Also, the phone rep didn't pass on the message that we didn't need filters (buy your own online to save money). Cam was polite and thorough. Even with a spring discount, the price for the 20 minute service was $150.read more
Christian Venhuizen
Christian Venhuizen
19:00 29 Mar 19
Justin from Gandy Installations came today and repaired and serviced my furnace/heat pump. He was on time, polite, interesting, skillful and thorough. I feel much better knowing everything has been checked and rechecked, and is in good working order. He even was able to foresee a problem and fix it before it happened, saving me another service call. I have always had good service from Gandy Installations, I feel confident in the service personnel they send to my home, and I highly recommend this company to others.read more
Annette Matthews
Annette Matthews
21:54 21 Mar 19
I really appreciated the care and thoroughness with which the Gandy technician fulfilled the furnace maintenance requirements at our home. He interacted respectfully and knowledgeably with me, answering any questions I had about the maintenance process as well as moving forward from here. This is our second time using Gandy, and I will no doubt both recommend this company as well as continue using it for our furnace calls.read more
Conrad and Marylynne Wiebe
Conrad and Marylynne Wiebe
03:52 10 Mar 19
Paul serviced the fireplace at our condo today. He was on time, used a cloth, booties and made sure he kept everything neat and clean. He was friendly and answered all my questions professionally and in language I could understand. The fireplace works perfectly and has never been so clean. All my transactions with Gandy have been top notch and I'd be happy to see Paul show up anytime. Good work folks!read more
D.R. Johnston
D.R. Johnston
05:39 07 Mar 19
We had lost heating and it was 14 Celsius in the house. Paul showed up ahead of time and quickly determined the root cause of the problem. Paul was very informative and competent. He is a true professional and has a great personalityread more
Nicholas Szirth
Nicholas Szirth
23:59 05 Mar 19
Very knowledgeable tech, great to talk to. Very thorough job and he went the extra mile to find out that our furnace was still under warranty and registered it. Never tried to push anything on us we didn't need.read more
Kim McBride
Kim McBride
01:16 02 Mar 19
We woke up on the coldest day of the year with no heat. I called Gandy and was assured a technician would make it even if it meant overtime. Lorenzo arrived at 2 pm. , diagnosed the problem, picked up the parts and had us going by 4 pm. A great thank you to Gandy & especially Lorenzo for the fast and friendly service. I would not hesitate to recommend Gandy.read more
RUSSELL TICHAUER
RUSSELL TICHAUER
14:16 15 Feb 19
Ben Dick from Gandy Installation is the man for the job. He was on time and always explained what his next step is. very professional and courteous. i strongly recommend Gandy Installation (it was a second time that I needed their services) and hopefully you will get Ben for your appointment.read more
Barbara Piatkowska
Barbara Piatkowska
03:04 15 Feb 19
This company has been first rate the couple of times we have needed their services. Our heat pump and auxiliary heat unit were not performing on one of the coldest days of the year after a snowfall. Gandy had Lorenzo out within 2 hours of my call, and he quickly and professionally assessed the situation, and made the repair. Can't recommend these guys enough. Great company!read more
Dario Kuna
Dario Kuna
15:28 12 Feb 19
Top notch service from Gandy! We had such a good first impression at the Tradex Home Show and every step of the way thereafter. Jonathan provided excellent, responsive service in determining our needs for a new furnace and hot water tank and took care of all the paperwork for various available rebates. Glen, Shane and Mike are great guys, answered all our questions, provided super service and did really nice work. They completed all the gas and plumbing work we needed and everything looks so good, very neat, tidy, straight, perfectly finished and they left no mess. We are very happy with the products but more so with the service which was just outstanding from all involved. We highly recommend this company.read more
Janine Bryant
Janine Bryant
04:24 04 Feb 19
Awesome work by Mike and Shane. From the management to their professional team of technicians, Gandy Installations know how to meet and exceed their customers expectations. Highly recommend working with Gandy as they make sure the job gets done right from the start. No cutting corners over here.read more
Rudi Ciccia
Rudi Ciccia
19:33 23 Jan 19
Justin called before he arrived and was very polite and honest. He diagnosed the problem and went ahead and fixed it. He also told us about a fan that was put on the furnace 22 years ago when it was installed which we knew nothing about. It helps to circulate the air in the house on hot summer days and can help to cool the house down. He searched with us until we found the switch which turns the fan on. We were very happy that he told us about it. I think that his service charge was a very fair price. I would highly recommend him to my friends and have already passed the company's name on to a friend. Excellent job Justin! Thanks.read more
sonja clarke
sonja clarke
03:17 23 Jan 19
I am so relieved that I had an experienced, honest and communicative professional check my furnace. From another company last year I heard doom and gloom about the furnace...not so this year. Explained it all, and now I feel more knowledgeable about how the furnace functions.read more
Lynne Ellis
Lynne Ellis
20:04 22 Jan 19
Gandy contracted to install new electric hot water tank, Arrived early got the work done with no mess or complications, Shane polite and did a great on on the installation. Very pleased with service and install. Will have Gandy do all plumbing work from now on. Highly recommend this company for all plumbing jobs.read more
Rick Poulson
Rick Poulson
19:12 18 Jan 19
These guys are awesome. Super friendly, professional, courteous and most importantly that did an amazing job with the duct cleaning and furnace tuneup!! I highly recommend Gandy!!
Dave Ancrum
Dave Ancrum
21:03 11 Jan 19
Great experience with Gandy Installations, who installed a new furnace in our house. Our installer (Corey) was very experienced, friendly and extremely helpful to getting everything completed, even with the complicated venting and Ethan was great as well. Highly recommended!read more
Dan
Dan
19:01 08 Jan 19
When Jason arrived he reviewed with me all that would be done with the installation of a new furnace in my home. He set to work right away and when the work was complete , he left me clear and detailed instructions and information regarding the furnace and it’s operation. Jason was courteous and clear in answering all my questions. I wouldn’t hesitate to recommend Jason and the team at Gandy to anyone in need of help with their furnace.read more
Patrizia Rossi
Patrizia Rossi
14:56 23 Dec 18
Our Service Tech was Brian S, and he was amazing. He came in and immediately diagnosed the problem and fixed it. Within 4 hours of calling it in, we had heat again. Brian S. was nice to my wife and kids and knowledgeable. He is a real pro. He deserves a raise.read more
Kevin Hansman
Kevin Hansman
20:39 21 Dec 18
Michael Peter's attention to detail was simply amazing. Furthermore, the job was impeccably completed. Last but not least, everyone showed up exactly when the said they would. Definately 5 out 5!
Tony Sandhu
Tony Sandhu
00:41 11 Dec 18
The installation team from Gandy showed up precisely when they had indicated in a previous e-mail. They were very professional and courteous throughout the process. This installation took a little longer than normal but they finished everything in one day. The site was left vacuumed clean and left as it was when they arrived. We couldn't have been happier. We would recommend this company and Cory to anyone.read more
Ken Gates
Ken Gates
18:42 24 Nov 18
I have had problems with my furnace for many years and no one has been able to properly diagnose the problem - I was even told that the set up of my home is such that I will never get heat to transfer upstairs and that I will just have to contend with using space heaters in every room in my home in addition to my furnace heating!!! I have spent many winters freezing in my homeThen I came across Gandy Installations - I am so grateful that they were able to pinpoint what the problem was and fix it. For the first time in nine years I have proper heat in my home. I can't speak highly enough about this company and how truly grateful I am to finally have found a company that is professional, honest and has integrity. I highly recommend them.read more
Nashrah
Nashrah
04:44 17 Nov 18
Gandy Installations technician Justin Bennett was extremely polite, friendly, professional, and efficient. He explained everything clearly and respectfully, and suggested ways to use our furnace more effectively. He was also very clean! I highly recommend Justin and Gandy Installations.read more
Vivienne Chin
Vivienne Chin
21:58 06 Nov 18
I signed up for the comfort plan on my furnace. It gives me peace of mind that I never have to worry about having no heat. Just had my furnace serviced. Justin was very professional, he took my furnace apart and cleaned it very good. My home is only 10 years young, had problems with my furnace when it was 8 years old. I highly recommend this comfort plan from Gandy even if your furnace is new.Thank you Gandy & JustinCraig from Mission BCread more
Craig Barnett
Craig Barnett
15:59 21 Oct 18
Jason was our installer for a new furnace, very polite, could have asked him any questions, and he would answer or explain to me, did a very nice job on the installation, very nice and professionally done,very neat, cleanup was clean just like he was never there. I will definitely use Gandy installations again, imI in the market for a new hot water tank in the near future and I will definitely call Gandy installations, and I hope it's Jason that will come and do the installation, I will request for him, cause he will do another great job! And the sales representative I dealt with was great! good attitude his name was Jonathan.I will deal with him. Overall had a good experience with Gandy installations! Thanks Guys!read more
W choy
W choy
20:58 18 Oct 18
Donny has been performing our repairs and maintenance for the last 4 years. After his first visit we were so please with his professionalism and knowledge that we requested his service from then. Her is our technician and we strongly recommend him (If it is not too much work).read more
James Radano
James Radano
17:51 11 Oct 18
Michael was efficient and polite. He set to work and completed our new furnace installation in a timely matter and made sure I understood how the new system worked. The work area was left clean. It was a painless experience and the house is better heated with the new furnace then ever before.read more
Travis Beige
Travis Beige
21:35 10 Oct 18
Brian, the technician arrived on time. He was very friendly and knowledgeable. I felt comfortable that he would fix my furnace. He was very efficient and had the furnace back in working order in no time. He also fixed a problem I was having with my thermostat. All in all I am a very satisfied customer.read more
Sheryl Z
Sheryl Z
14:30 03 Oct 18
Initial input is very positive. This is right after the job was completed in a timely professional manner. The team that came was very knowledgeable and explained the entire process prior to commencing the job. They took their time and left the place clean. Brandon (I hope I got the name right) was extremely polite, and friendly. We need more people like him you simply feel comfortable when a technician volunteers to tell you information prior to commencing a job.read more
Jessi. Partovi.
Jessi. Partovi.
21:32 28 Sep 18
Our technician was thorough and took the time to do an excellent job. He was polite and explained what he had done. I'm confident we will have a problem free winter.
Sharron Gibbs
Sharron Gibbs
03:40 28 Sep 18
Glenn was great. Informative and made sure we were happy with everything that was done. Didn't leave until I assured him that we were good and let me know to reach out if I had any questions.
Scott Cooper
Scott Cooper
19:36 24 Sep 18
We just got our installation completed today. I am extremely happy with the service provided. Both guys are very professional, friendly and knowledgeable. This is by far the best customer service I have experienced (I have dealt with a lot of companies in trades). Taylor and his crew handled the job flawlessly and have done everything above and beyond I would ask for. Thank you guys!read more
Guannan Song
Guannan Song
00:12 22 Sep 18
Gandy Installations: Stars all the way.Beside being courteous and informative they are very accomodating in choosing the right date and time for the service.The technicians, for the last few years, always have been knowledgeable,courteous and very helpful in explaining and giving advice.By being a Comfort Club member I feel like I got the VIP treatment,excellent service record over the last 8 yearsread more
Bruno Fenger
Bruno Fenger
18:42 12 Sep 18
From quote to finish, Gandy Installations was professional, courteous and responsive. Robin responded to my email request for quote the next day. He visited and answered all my concerns with a thorough presentation. He also spotted a potentially hazardous flaw in my furnace installation (not done by Gandy!)The installation was handled by Jason and the Gandy electricians. No sub-contractors - all are Gandy employees, which I believe is a big plus. Jason completed the install without a hitch, and was considerate and courteous throughout. He also fixed the furnace flaw and installed a new filter. The system works great, and I will be dealing with Gandy for any future HVAC needs. I would recommend Gandy to anyone!read more
Michael Blair
Michael Blair
23:13 11 Sep 18
Good EveningJust wanted to let you know that our new furnace and A/C installation was completed in 1 day. The 3 young men had to stay past quitting time to complete their work. They were courteous and friendly throughout the day.We were especially impressed with the cleanup after. We volunteered to do it as they were late but they insisted, saying it was company policy.Followup from the company was appreciated.We would use your company again.Thank You Joan & Laurenceread more
Laurence and Joan St. Pierre
Laurence and Joan St. Pierre
02:50 31 Aug 18
Justin B came out to look at why our cooling coil in the furnace froze up. He was patient and spent lots of time diagnosing and explaining the issue to me in terms I could understand. He really knew his stuff, and even collaborated with another team member to see if they had any extra input to offer. I feel like this issue has been resolved, and am quite pleased.read more
Paul Reid
Paul Reid
17:02 24 Aug 18
My wife and I had Gandy to our home to do a duct cleaning. My wife said the two men that came to our home worked very hard and were easy to talk to. After they left, we noticed a significant increase in the air flow from my air conditioner/furnace. The prices were reasonable with no surprises. The two men also came out in a previous visit to fix a clogged dryer vent. We had the same great experience and we would recommend them to anyone.read more
James Ribeyre
James Ribeyre
00:50 22 Aug 18
Gandy Installations did a terrific job in replacing our hot water heater. The technician was courteous and friendly, and knew exactly what to do. He completed the job in a minimal amount of time, answered all of our questions, gave us succinct operation instructions. Thank you for a prompt and professional service!read more
Tim Greenway
Tim Greenway
00:37 16 Aug 18
Ben was amazing!! He told me all the checks he was doing on my system and showed me the parts that needed to be replaced. He was able to diagnose the problem within 5 mins. He was also very through and checked my furnace for any potential problems. After he was done he gave me the recommendations on maintaining my equipment. Thanks for the great job you did Ben!!read more
monty00701
monty00701
21:48 31 Jul 18
Called in the morning and they had a tech at the door by 2 pm the same afternoon. Brhoderic was very pleasant , efficient and highly skilled and professional. He had our 11 year old heat pump up and running like new in short order. Thank you very much for the excellent service and technician.read more
George Burden
George Burden
22:32 20 Jul 18
Efficient installation. excellent communication from the technicians and a great explanation if how the system and controls work. Further great time and patience for my 5 year old. Both techs went above and beyond service expectations. Would thoroughly recommend them and the companyread more
Christopher Kilpatrick
Christopher Kilpatrick
18:22 15 Jul 18
Gandy came highly recommended. In fact, a competitor who originally installed our AC who was too busy to come out said that Gandy would be his first choice as a company to contact next. Ben was excellent - detailed, respectful, very willing to explain everything to me. Top shelf. At no point did I feel like I was going to be overserviced and overcharged. I will gladly recommend Gandy in the future.read more
Dan Kehler
Dan Kehler
19:49 12 Jul 18
I had a furnace,AC and hot water replaced all in 1 day ! They did a great job and had proper trades people do the installation. Yes they were a little more then the other quotes i got but all and all well worth the extra cost... Thanks Gandy Team !read more
Tim Leduc
Tim Leduc
19:19 10 Jul 18
Our AC didn't work in the middle of the night, phoned for service at 8:45am in the morning, Paul the technician showed up at 9:30am sharp as scheduled. Wasted no time, went straight to work on the AC system/fan situated outside the house. Found the problem, patiently and politely explained to my wife then fixed the problem. No part was required, it was just the system getting overheated and seized. He reset the system, cleaned up the dirt in the external compartment, and the AC worked beautifully again. Showed my wife how to save energy cost in scheduling the system. Advised that the unit was 12 years old, should plan for replacement if the repair cost started to go up significantly. All in all, he was a friendly, capable and no nonsense technician.read more
Sam Lee
Sam Lee
04:57 06 Jul 18
Installed today so reviewing the crew not the equipment. All three gentleman, Shane, Drew, and Brian, were great. Polite, courteous, efficient, and clean. No mess left behind, forthcoming and available for any questions. Would highly recommend their services to anyone looking to have an ac and or furnace installed. Very pleasant people who clearly take pride in their work.read more
Robert Riches
Robert Riches
23:44 04 Jul 18
Very professional, prompt and courteous service. The technician (Lauren) was very professional, knowledgeable and meticulous. She performed several maintenance procedures that I have not seen before and she explained the reasons behind them very clearly and patiently. Excellent work ethic. She is a credit to the company and the trade! Well Done! I very highly recommend this company.read more
Jack Seto
Jack Seto
20:09 29 Jun 18
We have had nothing but top-notch service from Gandy. We have used Gandy to repair a heat pump purchased from another company years ago at Costco. Gandy honoured the original warranty which was very impressive. Recently we had Gandy install a high efficiency furnace, air conditioner and hot water tank - all installed in a day!! Our installer, Brian, and the Gandy team were professional, knowledgable, friendly and very efficient. I would highly recommend Brian for any Gandy job. He is hard working, and very thorough. Many thanks to Brian, Mike, and the other Gandy team members who made this big install so easy.Sincerely,Sharon Hicksread more
Sharon Hicks
Sharon Hicks
01:34 20 Jun 18
Technician was Taylor Martin who provided excellent service. He arrived promptly both days, worked efficiently and neatly, and was most courteous.He even provided information for my curious neighbours asking many questions.I would happily recommend Taylor to friends and neighbours.read more
Nancy Clark
Nancy Clark
17:54 08 Jun 18
The team at Gandy Langley are great, highly recommended. Even when things outside their control go wrong, they work diligently to make it right. Having dealt with multiple other companies, I can recommend Gandy wholeheartedly. Both office and field staff are fantastic.read more
Cory Novak
Cory Novak
18:34 18 May 18
Gandy was recommended to me by their competition, when my furnace quit. Called the 24 hour help line, and rather than come out, charge me, and not be able to correct the issue, they talked me through the problem. Found the issue. Their service man arrived first thing Monday am, and fixed all. Cost? Same as a regular furnace service!!! So good I had Gandy come and do some plumbing work. Also top shelf service! Gandy are my GO TO PEOPLE!!!!!read more
Briar Blues
Briar Blues
15:43 15 May 18
We tried 2 other highly rated companies as they say “were the best” and their install was sub par and the other company talks like their the king but they don’t do what they say they will do. Now comes Gandy Installations, what a refreshing company to deal with. They do exactly what they say their kind very respectful and very clean work. Taylor did such an excellent job he will be the only one we call in the future and the only company we trust. Well done!read more
Word
Word
23:46 06 May 18
I had duct work reconfigured and repaired in my crawl space prior to a major renovation last fall. I then had my on-demand water heater, furnace and air conditioning units serviced as well as all ducting cleaned after the renovation which I have just completed. All people involved were top notch. Care was given to protect all interior surfaces when they needed access indoors to set up any equipment. Any questions I had were answered immediately. I received email confirmations of appointments as well as updates the day of appointments advising when the technician would be at my house. I also had equipment test results emailed to me before the technician left my driveway. Can't say enough good things about this company. I would definitely recommend them.read more
Doug
Doug
21:35 11 Apr 18
Gandy has always done a wonderful job, whether it is a maintenance visit or the time or two I had a problem. They are always professional and friendly, no matter what technician they send. I would not hesitate to recommend them to anyone.read more
Tim Wiebe
Tim Wiebe
03:04 21 Mar 18
Professional, courteous and consultative are just some words to describe the incredible team at Gandy Installations. The generosity and caring support we have received from Gandy has simply been overwhelming. The entire crew has been a part of our home makeover project since day one and have provided us with great service and attention to detail. For all your HVAC, HRV, Gas Fitting and Electrical needs, I highly recommend Gandy Installations!!read more
Rolf Schwuchow
Rolf Schwuchow
16:59 17 Feb 18
Had our furnace and hot water tank installed back in October. What a difference it has made to our home as it is always warm compared to before and the bill is also slightly cheaper! Rob D was the sales person that came to our home to do the estimation and explained all the information what needed to be done etc... No Rush or up sell feelings from him. Shane J and Mikey were the ones that came and installed the furnace and Hot water tank. They were knowledgeable and knew what they were doing. Everything was cleaned and no mess was left once it was finished. Would use Gandy again for their service in the future.read more
Leon
Leon
21:23 16 Feb 18
We just had Gandy install a new furnace in our home 3 days ago and we are EXTREMELY impressed with this company! Rob D was prompt, knowledgeable and professional in coming to assess our needs and gave us recommendations that ended up far exceeding our expectations! Our installers Cory D and Mike P were extremely professional, friendly, courteous, and respectful of our home. It was a big, full day job and they worked hard in tight quarters.. dancing around the chaos of our 3 little ones! This is our third time using Gandy and will use them again for our next job! We highly recommend Gandy!read more
Trish Schulz
Trish Schulz
21:14 11 Jan 18
The service has been both remarkable and professional. Rob led us through the entire process for the install, and really designed the install to anticipate ease-of-use for servicing in the future, to which his technicians (sorry I forgot everyone's names) followed up with and went over thoroughly; they did really clean work, respected our home, and were good-natured guys. They even completed warranty and rebate information for us, and all submitted by the time the install was completed! We are so happy with our installation and can't say enough. I will gladly recommend Gandy to friends and family in the future. Kudos to Gandy, your staff reflect a noticeable sense of investment and pride in their work.read more
Kevin Fleetham
Kevin Fleetham
00:16 05 Dec 17