duct cleaning

Consumer Alert – Duct Cleaning Scam

We’ve all been a victim of an unsolicited phone call from companies that are offering air-duct cleaning services or seen Facebook or Social Media ads from companies that may even appear to be locally owned and operated.

The truth is, these offers have nothing to do with real companies in Vancouver such as Gandy Installations. In almost every case, they are scam-operators operating in India.

In today’s digital age, scam artists have found new avenues to exploit unsuspecting individuals. One such scam that has gained traction in recent times is the duct cleaning phone call and Facebook ad scam. These scammers are third parties, operating from outside of the country, to gather and sell leads to local operators. The trouble is, you have no idea what company will show up, and the work that many of them perform can be very poor. Here’s a few valuable tips on how to avoid falling victim to them.

Understanding the Scam: Scammers behind duct cleaning phone calls and Facebook ads typically employ similar tactics to reel in their targets. They often pretend to represent a reputable duct cleaning company and use persuasive techniques to create a sense of urgency and convince you to take immediate action. The scammers may claim that your ducts are filled with harmful contaminants or pose a serious health risk, prompting you to schedule a cleaning service right away.

Identifying the Red Flags: To protect yourself from falling prey to these scams, it’s crucial to be vigilant and look out for common red flags. Here are a few warning signs to watch for:

  1. Unsolicited Calls or Ads: If you receive an unexpected phone call or come across a Facebook ad offering duct cleaning services without any prior research or inquiry from your end, proceed with caution.
  2. High-Pressure Tactics: Scammers often employ aggressive tactics to rush you into making a decision. They may claim that failure to act immediately will result in dire consequences for your health or home.
  3. Requests for Immediate Payment: Be wary of any company that insists on immediate payment over the phone or via unconventional methods such as gift cards or wire transfers. Legitimate businesses usually provide multiple payment options and allow you time to review and consider their services.
  4. Lack of Credentials or Information: Scammers may be unable or unwilling to provide detailed information about their company, certifications, or references. Legitimate businesses are transparent and happy to share this information upon request.

Protecting Yourself: Now that you’re aware of the potential risks, let’s discuss some effective ways to protect yourself from falling victim to these scams:

  1. Research, Research, Research: Always conduct thorough research on any company offering duct cleaning services. Look for online reviews, check their website for credentials, and ask for references from friends, family, or neighbors.
  2. Verify the Company: If you receive a phone call or come across a Facebook ad, don’t be afraid to ask for the company’s name, address, and contact information. Verify their legitimacy by cross-referencing this information with online directories or directly contacting the company.
  3. Trust Your Instincts: If something feels off or too good to be true, trust your instincts. Legitimate businesses focus on providing reliable services and don’t resort to high-pressure tactics or unsolicited calls.
  4. Never Share Personal Information: Avoid providing personal or financial details to unsolicited callers or suspicious websites. Legitimate businesses will never ask for sensitive information upfront.
  5. Use Reputable Sources: When searching for duct cleaning services, rely on trusted sources such as well-known review websites, local directories, or recommendations from people you trust.

Scammers are constantly adapting their tactics to exploit unsuspecting individuals, and the duct cleaning phone call and Facebook ad scam is just one of their many ploys. By staying informed, being vigilant, and following some of these tips, you can protect yourself from falling victim to these scams. Remember, if you encounter any suspicious activity, report it to the relevant authorities, such as the RCMP or the Canadian Anti-Fraud Centre to help prevent others from being targeted as well. Stay safe, stay informed, and stay one step ahead of the scammers.

If you are interested in having a solid professional look after your ducts, call Gandy Installations.

Gandy’s air duct cleaning service reduces dust levels, improve air quality and can prolong the life of your HVAC equipment by helping to keep it operating smoothly and efficiently.

On average, our HVAC contractors remove five to six pounds of dust, dirt and debris during a typical Gandy cleaning. Construction material, food particles, pet hair and even objects such as children’s toys can accumulate in ductwork and impede airflow.

We also provide an additional dryer vent cleaning service that can be done along with your duct cleaning, or booked separately.

Many of these tips have come from a very informative (and may we say entertaining in a catfish-style way?) Bottom line is, watch the video for information and entertainment, but phone Gandy Installations for a job that you can trust.

For a more detailed explanation of how these scams work, refer to the video below!