Fraser Focus Profiles Gandy

We recently had the chance to talk with Dean Atwal and the crew of Fraser Focus on Joy TV to talk about HVAC, the work we love and our history in the community.

Western Canada’s Gandy Installations wins coveted award

Proven record of success: Gandy has won the Lennox’s Circle of Excellence award six times over the years

Everyone loves a winner, they say, and Gandy knows that the recent award they received from Lennox International was due to the strength of their belief in superior customer service, and positive reputationthey’ve established in the community. Gandy Installations is particularly proud of the contribution of their employees — all who have contributed a lot towards the success of the business over the last years. They are particularly proud to have won the award six times over the years that they have been a proud Lennox dealer.

Each year, Lennox International presents the coveted Circle of Excellence Award to a select group of the highest performing dealers across North America. These noteworthy dealers are well-respected in the industry and represent the Lennox brand well in their communities. Customers become loyal due to the delivery of exceptional customer service and highest quality installations. The companies must exhibit effective business practices, consistent sales growth, and execute at the highest level every day. Lennox is honored to recognize these dealers as part of the Circle of Excellence.

Gandy Installations, based in Langley, BC, recently received the Circle of Excellence Award from Lennox® Industries,  international heating, and air conditioning equipment manufacturer.

Earning the Circle of Excellence Award emphasizes Gandy Installation’s progress as a leading marketer of residential comfort systems, and demonstrates their commitment to sales performance, company growth, successful advertising and promotional campaigns, and practical business planning,” said Douglas L. Young, President, and COO of Lennox Industries Residential Heating & Cooling. 

“To win the Circle of Excellence Award, a dealer must exhibit effective business practices and consistent sales growth, so we are honored to be recognized with this prestigious award.”

A worldwide leader in home comfort, Lennox®Industries markets its air conditioning and heating products through a network of more than 7,000 North American dealers. 

To find out more about how Gandy Installations can help you with your home’s heating, cooling and indoor air quality needs, call  604-534-5555 and discover Gandy Installations excellent service, integrity, and commitment.

You Don’t Have to Wait Until Fall For Your HVAC Maintenance

Have you noticed it yet?

Has the furnace turned on, and you smell that strange scent of burning dust? Cooler temperatures may have activated your furnace, which has been sitting relatively idle over the warmer months. An older furnace doesn’t necessarily have its fan running all the time, and when it does, the heat exchanger in the furnace is burning dust and sending the burned particles via your furnace vents, all over the home. It’s a smelly clue that your filter definitely needs changing, but it’s also a really good idea to have a tune-up performed on the furnace.

Newer furnaces have fans running to some extent on a continual basis, but that doesn’t negate the importance of an annual maintenance check to ensure that things are running smoothly.

We are all aware that it’s a good idea to have an annual furnace checkup, but too few of us take it seriously that is until something goes wrong.

You don’t have to wait until fall to have maintenance performed on your HVAC system. You can begin to take advantage of the benefits at any time of the year. Taylor Gandy, General Manager of Gandy Installations, says “there are many things that need to be done to your furnace on an annual basis to ensure that it is operating correctly and efficiently, however it does not matter when this maintenance is done, and there is not much of any advantage to doing it at the beginning of the heating season. As a matter of fact, more time is often spent on these maintenance visits outside of the “rush season”. August / September is a perfectly acceptable time to have the maintenance performed, as is January/February.”

What are the advantages of a furnace checkup?

Your safety matters

An annual furnace checkup and maintenance will be one of the best things you can do to keep your family safe! Furnaces produce heat through burning fuel, and it’s essential to ensure that the combustion process is efficient. Problems in this process can lead to gas leaks, and run the risk of carbon monoxide leaks.

You can save money!

A well-tuned furnace will be more efficient and use less energy. Some studies have shown that regular maintenance can save you as much as 30%. Add in a programmable thermostat, and you’re well on your way to making this winter a much more affordable one.

Maintaining your manufacturer’s warranty

On most good quality furnaces, you’re looking at around a 10-year warranty. You’ll want to regularly check in on your furnace to ensure it still qualifies for the warranty, and if something does go wrong, you’ll have the service records to prove you’ve been taking care of it.

Cozy Comfort

There’s nothing like the feeling of seeing a blasting winter storm descend on the neighbourhood, while you relax, confident that your furnace is going to serve you well throughout the entire season.

Annual tune-ups are just one part of maintaining your furnace.  When you’ve got a properly maintained HVAC system, not only does it run more efficiently, but the likelihood that you’ll need an emergency heating (or cooling) repair service is greatly reduced.

To keep your HVAC system operating efficiently, extend the life of your equipment and reduce the need for repairs, consider putting your HVAC maintenance in the hands of our certified technicians. Our Comfort Club will provide a worry-free and reliable HVAC maintenance. As a Comfort Club member, you’ll also receive priority repair service and discounts. As well, take advantage of the promotions that are available from time to time for furnace tuneups or duct cleaning at our website.

Lennox – Feel the Love


Winston Churchill once said that we make a living by what we get. We make a life by what we give.

Gandy Installation’s long relationship with Lennox has afforded them an opportunity to give back, and provide comfort to the community they serve in many ways.

Lennox stated in their news release “Each year we get better, reaching more people with the message that Lennox dealers are caring, hometown businesses”.

Gandy Installations believes that is true. “We’re more than just a leader and innovator in the HVAC industry – were people too. People who care for and about the communities where we live.

Thats why were on a mission to give back to those who have made it their mission to serve others in our community. We want to play an active role in creating communities that care for one another by sharing a little bit of love to those in need of a helping hand. Were working together to make the world a better place, one community at a time.” .

Through Feel the Love (FTL), Lennox dealers have installed more than 850 high-efficiency furnaces and contributed more than $4 million in support of local communities. This event drives home the importance of community-based efforts. FTL is a clear message that you are the foundation of your hometowntruly neighbors helping neighbors.

Lennox’ Feel The Love (FTL) program expanded to Canada,this year bringing much needed heating and cooling equipment to deserving families who need a helping hand.

Early this month, (October 6, 2018) Lennox donated the HVAC equipment, and Gandy donated their time and talent, including installation materials, and the family that receives the donation pays nothing at all

A nominee was selected to receive donated HVAC equipment based on a range of criteria, including (but not limited to) involvement in their community, military service, or financial hardship. Shannon Gandy was happy to be able to help the chosen nominee. “We reached out to the community to seek nominations to someone in need. Our nomination lives in Aldergrove, has lung cancer and is terminal and has not had heat in three years.”

Here are some photos from installation day. Our nominee now has heat for the winter season and the many cold days ahead. 



Gandy Wins 2018 Best of the Best – Langley Advance

They say that a customer talking about their experience with you is worth ten times that which you write or speak about yourself. So, it’s with gratitude and appreciation that we thank our local community for voting us Gold as the Best HVAC Company in Langley!

Gandy Installations have been servicing the Lower Mainland for over 60 years and to be recognized like this by our customers makes us feel like we are doing business right.

Knowing that we are rated one of the top businesses in Langley is a real sense of accomplishment. We are very proud to be a part of this vibrant community. Through three generations, we have been providing HVAC services to Langley and the surrounding communities, covering a large area from Vancouver to Hope.

From all of the staff at Gandy, thank you for making us feel special in what we do!


Don’t be left out in the cold — get your FortisBC rebate now!


We’re only a few weeks away from that moment when the skies darken, the winds start to blow. You’ve got a stew on the stove, and a pumpkin spice latte in your hand. The kids are at school. It’s time to celebrate all that is Autumn.

Until you consider your heating bill that is.

If your furnace has been working away in it’s little enclosure for ten years or more, we understand the idea of home comfort and your furnace going sideways isn’t necessarily what you want to hear.

But the truth is, replacement of your furnace couldn’t happen at a better time. There are some excellent choices out there for every budget, and to make things even easier, FortisBC is offering some time-limited rebates to help you with your purchase. But like any big decision, there’s a learning curve and a bit of planning needed.

Of course there’s always a few things to consider: How long do you plan to stay in the home? What furnace is in there currently? Have you had an audit? Let’s see the energy bill, how big is the house, is consumption out of line? If the furnace is oversized, replacement will have more benefits than if it is not. Would you be replacing with top of the line, or same with same (communicating, modulating, ECM blower, or another middle/bottom line unit)? These are a few questions that need answering to determine the right answer for you.

20-year-old furnaces or boilers are not very efficient at all. At the 20 year point you are overdue for replacement. Furnaces wear down over time, becoming increasingly more inefficient. If your furnace is between 15-20 years old, you’ll benefit from replacement. Some manufacturers even say 13-15 years is the replacement range.

Swapping a furnace with 80 percent efficiency for one with 96 percent efficiency can cut heating bills by 20 percent according to HGTV’s This Old House. Increased efficiency also helps to protect the planet by reducing pollution and greenhouse gas emissions. Have hot water heat? Upgrading your boiler will not only improve efficiency, but can also free up space in your mechanical room and reduce noise levels as well.

Gandy installations installs high-efficiency, wall-mounted condensing boilers, heating only models with independent or side-arm water heaters, and Combi boilers, capable of heating and hot water applications within a single unit.

If you’ve been noticing that your heating bills have been getting larger, there are cool and warm spots throughout the house, the thermostat just can’t keep up to your needs, it’s time to take advantage of the FortisBC rebate, and phone Gandy Appliances for a free estimate. A new furnace will not only bring you more comfort, and energy savings, but will also bring value to your home if you’re planning on re-selling in the near future. The helpful people at Gandy aren’t there to sell you what they think works for them —they are looking at your needs and helping you find what works for you.

Replace your old natural gas furnace or boiler with an eligible ENERGY STAR® model and you could qualify for a rebate of either $500 or $700 on a furnace, or $500 on a boiler. Find out more online at:

When you schedule an appointment with Gandy, one of our friendly and knowledgeable technicians will provide assistance in helping you select a HVAC (gas or  boiler)  that best meets your needs and budget. We also do our very best to have your heating system upgrade installed as soon as possible. In some cases we can schedule your installation within a day of receiving your call.




Saving Energy Starts With Your Thermostat.

Back in the 1980’s the concept of a “smart home” ignited all of our imagination. In that era, the idea of controlling your appliances and house through a single, computerized hub sounded like science fiction. Some of the components from RadioShack promised “the future today” and we got excited about controlling lights and even the toaster. Fast forward to the twenty-first century and we are all becoming more comfortable with our device apps that control the front door, the garage door, the cameras around the house, and of course, our heating and cooling system. We talk to Alexa to listen to our favorite music or remind us about the doctor’s appointment.

Over the past 10 years there’s been a lot of DIY devices that in varying degrees help us control the temperature and has proven to be a brighter way to save energy. As a homeowner, you’re always in search of ways to reduce your expenses without sacrificing any of the comfort that a cool home in summer and a warm home in winter provides. One easily overlooked component that can help you to save a great deal of money in your home is the thermostat. That nondescript box on the wall is the device that you use to regulate the temperature inside of your home. You can lower and raise the temperature at will to increase the comfort of your environment.

Your thermostat controls half your energy bill – more than appliances, more than electronics. So shouldn’t it help you save energy? Independent studies have proven that a smart thermostat such as the Honeywell Smart Wifi 7 day programmable can save an average of 10-12% on heating bills and 15% on cooling bills. That means that in two years, it can pay for itself. The Honeywell Thermostat has remote access to the thermostat through a computer, tablet, or smart phone with Honeywell’s Total Connect Comfort Service. You’ll find indoor humidity displayed below the temperature on the touchscreen, and you can choose programmable modes to save on annual heating and cooling costs.

Once you’ve got your programmable thermostat installed, how do you start saving money? Here’s a tip: Discover how to program the best numbers (for wake-up, leaving the house, returning and sleeping) for your area: go to / A calculation based on the Lower Mainland estimated that you could save $179 yearly by using the optimal cooling and heating times for your home, which was also available. Programmable thermostats require an investment of time initially, but once you have gotten the hang of how to program it, you can set it days and weeks in advance and forget about it. And best yet, if you’re on the beach in Puerto Vallarta, and you realize that you’re heating the house to keep your furniture warm, you can just grab your device, and you’re one click away (well maybe two or three) from saving.

It’s also important not to think in extremes (such as really cool temperatures then warming ones during the day). Turning down the thermostat too much at night (in the wintertime) cools everything off – including sofas, and areas that take a while to recover the warmth of your daytime numbers. That taxes your furnace and it is actually working harder. A little bit of balance is needed to keep your energy cost numbers steadily going down. Even if you don’t set a schedule for your thermostat, some Honeywell programmable thermostats will use algorithms to “learn” your habits and will begin to automatically adjust your heating and cooling based on your usage patterns. Of course, you can still override this by manually adjusting the temperature.

It also offers advanced fan settings designed to keep you comfortable and save energy simultaneously. You can adjust the background color from an established list or use the custom menu to create your own color scheme. This thermostat will send you warnings when it registers an extreme degree shift beyond the norm and lets you know when it’s time to replace your air filter. It also tracks the indoor humidity and displays the external temperature and humidity. In many cases, Alexa can also be a part of the team, as your voice commands can instruct her to increase or lower temperatures.

Want to know more? Talk to the knowledgeable folks at Gandy. Gandy Installations is one of the most trusted companies in the industry, with over 60 years of heating, ventilation and air conditioning (HVAC) experience. We offer a broad range of services including HVAC installations (residential, commercial and industrial), maintenance, service and repair of heating and cooling equipment, as well as duct cleaning and plumbing and electrical services.

Our service area extends from Hope to Horseshoe Bay, almost anywhere in the Lower Mainland and Fraser Valley. Call us at 604-534-5555.


FortisBC 2018 Rebates are Back

Appliance Maintenance Rebate

Don’t wait until fall and save money this summer with Gandy Installations and FortisBC.

Give your furnace or boiler and fireplace some TLC. Have them serviced. Book your service with us today and take advantage of the $25.00 FortisBC rebate from now until Aug 17th. For full details visit their website and call us today, 604-534-5555.

Click HERE to visit their website.


Natural Gas Furnace and Boilers 

Replace your old natural gas furnace or boiler with an eligible ENERGY STAR® model and you could qualify for a rebate of either $500 or $700 on a furnace, or $500 on a boiler.

Are you eligible? Click HERE for full details and to visit the FortisBC website today.

FortisBC Furnace and Boiler Replacement Program is back!

We are excited to announce that the FortisBC Furnace and Boiler Replacement Program is back. Now is the time to upgrade and save money in rebates. Replace your old natural gas furnace or boiler with an eligible ENERGY STAR® model and you could qualify for a rebate of either $500 or $700 on a furnace, or $500 on a boiler.

For full details and to qualify, please visit FortisBC’s website by clicking HERE 


Air Conditioners 101

SUMMER! It’s that time of year again in the Lower Mainland, and if you’re blessed to have the convenience and comfort of an air conditioner in your home, those hot and humid summer days will not pose the threat of sleepless nights, restlessness or irritability that a stifling hot home can bring.

You already know that wonderful feeling of spending a day at White Rock with family, not so wonderful sitting in rush hour traffic, or mowing the lawn, and that awesome “welcome home” feeling of opening your door to a comfortably cool interior.

You have that happy grin on your face, when friends come to visit and they are awed and surprised at how comfortable and cool your home is. We get it. It’s cool —  to be cool.

However, it’s important to understand that operating your air conditioner properly can save you energy costs and won’t tax your equipment unduly. Now that you’re used to an air-conditioned environment, you want to protect and preserve your HVAC unit as best as possible.

Here’s a few tips to keep your house cool, and your air conditioner happy!

Keep It On

Don’t set the thermostat down low when you turn the unit on or make constant adjustments. It will take the house the same amount of time to cool down to your desired temperature. Constant changes not only cause more energy use by fans, but lead to fluctuating temperatures. Turn your AC on first thing in the morning, and don’t wait until it actually gets hot inside. Air conditioners are designed to maintain a temperature, not necessarily lower it several degrees in a short period of time.

Keep Your Cool

It might be tempting to have your house below 20c or 70F, but logically, throughout the year, your home is not that cool.

Set your “AC” to the warmest temperature you can live with — and leave it there. Keeping indoor temperature as close to outdoor temperature as you can stand provides the best efficiency and most comfortable conditions. When your air conditioner is set below 20c or 70f there is not a lot of heat energy left in the air to be absorbed by the indoor coil, which can cause your unit to freeze, and can be quite hard on the compressor located in your outdoor unit.

Help it along

Think about turning off typical heat sources, such as lights, heat producing appliances and ovens. Put your range and oven on vacation and embrace the barbecue and outdoor dining Your AC unit won’t have to work as hard to keep the house cool.

Keep It Clean

Never run an air conditioner with a dirty filter or litter in the aluminum blades that protect the condenser coils in the outdoor unit or behind the front panel of a window unit. Obstructing either limits the movement of air that is essential to your air conditioner. The less freely air circulates around the condenser and compressor coils, the harder the blower and fan have to work to send cool air into the building’s interior and vent hot air away from it. Vacuum or replace filters and clean delicate aluminum blades with a soft brush, when the unit is not running.

A happy AC is  a well-maintained AC

From minor air conditioner repairs to full HVAC system changes, Gandy Installations service, maintain and repair all brands of air conditioners — including Lennox, Carrier, Bryant and Rheem.

To keep your HVAC system operating efficiently, extend the life of your equipment and reduce the need for repairs, consider putting your HVAC maintenance in the hands of our certified technicians. Our Comfort Club will provide a worry-free and reliable HVAC maintenance. As a Comfort Club member, you’ll also receive priority repair service, and discounts.